Hi Reg Gupton after a long break.
Today I walked down the Mall in Downtown Boulder where I office for lunch. Look here
for info on the area where I live and work.
Anyway, I had lunch at a restaurant named The Paradise Bakery. It is an OK soup, salad and sandwich place. It is convenient and close. I eat there about once per week.
I noticed a poster on the wall that I have been threatening to write about for some time.
It says: "Our goal is to make your experience so special that next time you visit us you will bring a friend."
Think about this for a minute. It should direct their whole operation because in order for you to bring a friend the service, attitude and not least the food should be special. Not average or run-of-the-mill. But something truly special.
Do you have written and public goals for your business? You should. It will help you in ways you can not imagine.
I did in my real estate practice.
Write a comment below or send me an email and I will share them with you. They certainly put me and my team on notice about how we performed and related to our clients.
To your continued success,
Reg Gupton
gupton@growthseminars.com
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