Top 10 reasons to stay in touch with your past customers
1. You would like them to buy from you again.
2. You would like them to give you a testimonial.
3. You would like them to send you their friends as customers through referrals.
4. You would like them to be brutally frank and rate your customer service delivery system.
5. You would like them to honestly and candidly evaluate your product or service.
6. You would like to learn the many ways that your customers use your product or service.
7. You would like them to give you ideas on ways to improve your product or service
8. You would like them to talk to a prospective customer who has asked to talk with a current customer.
9. You would like to develop a friendly relationship with them so that they are comfortable discussing problems with you.
10. You would like them to buy more frequently from you.
To your continued success,
Reg Gupton
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